Terms and Conditions
Effective Date: 10.09.2024
1. Introducing
Welcome to ITEAM. We are committed to protecting your personal data and respecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you interact with our website https://iteam-company.com/or use our services.
2. Company Information
- Company Name: ITEAM
- Address: Kyiv, Ukraine
- Email: iteam.communication.manager@gmail.com
- Phone: +1 848 493 944
3. Description of Services
ITEAM provides professional IT outsourcing and staffing services, including software development, technical support, and other related IT solutions. Our services are designed to assist businesses in achieving their technological objectives efficiently and effectively.
4. Use of Services
- Eligibility: You must be at least 18 years old to use our services.
- User Obligations : You agree to provide accurate and complete information when engaging our services and to update this information as necessary.
- Prohibited Activities : You agree not to use our services for any unlawful purposes or in violation of these Terms.
5. Service Engagement
- Modification of Services : Any changes to the scope of services must be agreed upon in writing by both parties.
- Termination : Either party may terminate the service agreement according to its terms.
6. Payment Terms
- Fees : Fees for services will be specified in the service agreement.
- Currency : All payments are to be made in the agreed-upon currency.
- Payment Methods: We accept payments via bank transfer and other methods as agreed.
- Billing: Invoices will be issued according to the schedule outlined in the service agreement.
- Late Payments : Late payments may incur interest charges as specified in the service agreement.
7. Cancellation and Refund Policy
- Cancellation by Client :Clients may cancel services as outlined in the service agreement.
- Refunds : Refund eligibility and procedures will be specified in the individual service agreements.
- Cancellation by ITEAM: We reserve the right to cancel services for violations of these Terms.
8. Intellectual Property Rights
- Ownership :Unless otherwise agreed in writing, all intellectual property rights arising from our services will be transferred to the client upon full payment.
- License Grant : We may grant you a non-exclusive, non-transferable license to use proprietary tools or software provided as part of the services.
- Third-Party Materials:Any third-party materials are subject to the licensing terms of the respective owners.
9. Confidentiality
- Confidential Information : Both parties agree to maintain the confidentiality of all proprietary information received during the course of the engagement.
- Non-Disclosure: Confidential information shall not be disclosed to any third party without prior written consent, except as required by law.
- Non-Duration: The obligations of confidentiality shall survive the termination of these Terms.
10. Limitation of Liability
- No Consequential Damages : We shall not be liable for any indirect, incidental, special, or consequential damages arising out of or in connection with our services.
- Maximum Liability: Our total liability shall not exceed the total amount paid by you for the services that gave rise to the claim.
11. Warranties and Disclaimers
- Service Warranty : We warrant that our services will be performed with reasonable care and skill.
- Disclaimer of Other Warranties: All other warranties, express or implied, are disclaimed to the fullest extent permitted by law.
12. Governing Law and Dispute Resolution
- Governing Law : These Terms shall be governed by and construed in accordance with the laws of Ukraine.
- Dispute Resolution: Any disputes shall be resolved through amicable negotiations. If unresolved, disputes shall be submitted to the exclusive jurisdiction of the courts in Ukraine.
13. Changes to Terms
- Right to Modify : We reserve the right to modify these Terms at any time.
- Notice of Changes: Changes will be effective immediately upon posting on our website. Continued use of our services constitutes acceptance of the new Terms.
- Your Responsibility: It is your responsibility to review these Terms periodically.
14. Force Majeure
We shall not be liable for any failure to perform due to causes beyond our reasonable control, including but not limited to natural disasters, war, terrorism, strikes, and governmental actions.
15. Entire Agreement
These Terms, along with any service agreements, constitute the entire agreement between you and ITEAM, superseding any prior agreements or understandings.
16. Severability
If any provision of these Terms is found to be unenforceable or invalid, the remaining provisions shall remain in full force and effect.
17. Waiver
The failure to enforce any provision of these Terms shall not be deemed a waiver of that provision or the right to enforce it.
18. Use of Website
- Content Ownership : All content on our website is the property of ITEAM and is protected by intellectual property laws.
- Prohibited Uses: Unauthorized use of our website or its content is prohibited.
- Third-Party Links: Our website may contain links to external websites. We are not responsible for the content or practices of these websites.
19. Privacy Policy
Your use of our services is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.
20. Compliance with Laws
You agree to comply with all applicable laws and regulations when using our services.